Teleperformance in India, established in 2001, has evolved from a leading provider of outsourced omnichannel customer experience to providing digital integrated business services and transformation solutions.
We are focused on developing transformation strategies that enrich customer experience, improve efficiency, reduce costs of support, and explore new opportunities for businesses.
Teleperformance in India offers outstanding CX, Back-Office and Transformation services supported with Analytics, Technology, Artificial Intelligence and RPA (Robotics Process Automation) that enable hybrid Omnichannel Customer Engagement, Business Process Optimization and Digital Transformation.
We are one of the frontrunners in expanding the BPO industry across non-metro cities in India to leverage the vast demographic dividend of leading smart cities and reducing cost of support via the Indian Non-Metro Solution, pioneered and championed by Teleperformance.
Pioneers in successfully implementing Work-At-Home (WAHA) modules and the revolutionary Cloud Technology to ensure zero percent service disruption in current times, Teleperformance India offers customized Customer Management Services and Transformation Solutions to leading national and international brands.
In the fast and ever-evolving digital innovation landscape, we offer accelerated digital transformation solutions and elevated customer experience with a “High-Tech, High-Touch” approach.
No.1 BPO company in India with presence in metro and non-metro cities in India
With a 75,000+ people strong team serving global clients, Teleperformance in India is the No.1 BPO company in India with the largest multicultural group of Interaction Experts delivering end-to-end Customer Management Solutions encompassing Technology, Process and People to manage complete Customer Lifecycle.
Teleperformance in India has world-class, award-winning security measures and complies with all Security Standards and Regulations.
Reach us at, Delhi: +91 11 6646 7000 and Mumbai: +91 22 6677 6000.