[ON-site] Retention/Sales Associate (Inglés 80%)
Peru · Lima
Category Customer Service
Requisiton 1005

[ON-site] Retention/Sales Associate (Inglés 80%)

What We’re Looking for ⬇️


Responsibilities:

  • Demonstrate accurate and professional customer service on time.
  • Maintain a professional attitude and positively represent the company.
  • Demonstrate proper knowledge and use of the department's resources, policies, and procedures.
  • Maintain acceptable interaction times by call and email, while remaining friendly and informative.
  • Maintain productivity and quality standards.
  • Actively seek solutions and identify trends for the right staff, including possible solutions or suggestions.
  • Demonstrate the appropriate sense of urgency for customer responses.
  • Retain customers and apply sales by offering them greater benefits and plans to continue in the company.

Qualifications:

  • High school graduate (present diploma or certificate).
  • Level of English: B2 or higher (80%).
  • Competencies: Communication skills, customer orientation (empathy), problem-solving, and attention to detail.

Benefits:

  • Be part of a multinational company with the Great Place to Work certification.
  • Career line.
  • Payroll from day one.
  • Free time for birthdays, marriage, and moving.
  • Four additional two-year free hours.
  • Corporate discounts for employees and immediate family members (universities, restaurants, hotels, etc.).
  • Occupational doctor for employees and family members.
  • 24/7 virtual psychological counseling.
  • Face-to-face payroll office to solve your doubts 2 times a week.
  • On-site activities, locker area, and rest with video games, etc.
  • Salary: 2,200 (soles) + 40% variable 💸