Process Re-engineering for a leading UK based association for Train Operating Companies

Process Re-engineering for a leading UK based association for Train Operating Companies

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Companies want the best processes to ensure that their customers are happy and satisfied during each interaction. In this FREE Case Study, you will learn about:

How Teleperformance helped a Travel Client Reduce Customer Enquiries by 50%

The Use of IVR routing to improve performance

How Analytics can improve satisfaction

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