Leadership

Leading Into the Future

Our differences make us stronger. Our leaders come from different backgrounds and work with each other and with employees in different parts of the world. Their knowledge and experience come together to make a difference for all our stakeholders — clients, employees, investors, and communities worldwide.

Executives in the Executive Committee also serve in the Management Committee, fulfilling their duties in all aspects.

Daniel Julien

Chairman of the Board and Chief Executive Officer

Biography

Jeffrey Balagna

Chief Operating Officer, English Speaking World and Asia-Pacific (EWAP) Region

Biography

Eric Dupuy

President of Global Business Development

Biography

Agustin Grisanti

Chief Operating Officer, Central Europe, Middle East, and Africa (CEMEA) and Ibero-LATAM Regions; President, Ibero-LATAM Region

Biography

Scott Klein

President of Specialized Services

Biography

Olivier Rigaudy

Deputy Chief Executive Officer and Group Chief Financial Officer

Biography

Leigh P. Ryan

Chief Legal and Compliance Officer

Biography

Bhupender Singh

President of Transformation

Biography

Gustavo Mir González

Chief Client Officer, Ibero-LATAM Region

Biography

Miranda Collard

Chief Client Officer, English Speaking World (EW) Region

Biography

Pablo Antoja

Chief Business Development Officer, Ibero-LATAM Region

Biography

Yannis Tourcomanis

President, Continental Europe, Middle East, and Africa (CEMEA) Region

Biography

Brian Johnson

Chief Executive Officer, English Speaking World (EW) Region

Biography

Alan Winters

Global Chief Administrative Officer

Biography

João Cardoso

Chief Research and Development Officer

Biography

Ana Teresa Mesquita

Global Chief Marketing Officer

Biography

Dev Mudaliar

Global Chief Information Officer

Biography

Janine Woelki

Chief Client Officer, Central Europe, Middle East, and Africa (CEMEA) Region

Biography

David Cook

President of Business Development, English Speaking World (EW) Region

Biography

Christine Ernult

Deputy Group Chief Financial Officer

Biography

Jeff Schilling

Global Chief Information Security Officer

Biography

Rogelio Cavazos

Chief Financial Officer, Ibero-LATAM and Nearshore Regions

Biography

David Rizzo

President, Asia-Pacific (APAC) Region

Biography

Ekaterina Osina

Chief Executive Officer of Teleperformance Russia Group; Regional Director, Eastern Europe and Turkey

Biography

Kelly Grypari

Chief Financial Officer, Central Europe, Middle East, and Africa (CEMEA) Region

Biography

Aditya Arora

Chief Executive Officer, Teleperformance India

Biography

Piety Gonsalves

Chief Executive Officer, Teleperformance Middle East

Biography

Juan Carlos Hincapié

Chief Executive Officer, Teleperformance Ibero-LATAM

Biography

Marcel Vrieling

Chief Business Development and Marketing Officer, Europe, Middle East, and Africa (EMEA) Region

Biography

Karine Jan

Executive Vice President, Global Process and Employee Engagement

Biography

Alex Urmersbach

Chief Financial Officer, English Speaking World and Asia-Pacific (EWAP) Region

Biography

Hervé Milcent

Chief Executive Officer, FSM, Germany Group, and Italy Group

Biography

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